FAQ
More Questions?
The contents of your snack box oer a mixed variety of delightful treats from around the
world—all in one box! Travel to Paris, France, with pastries, chocolate trues, and savory
cheese crisps in your snack box. Taste Barcelona, Spain, with tapas, churros, and
manchego cheese bites. Enjoy a trip to Australia with lamingtons and caramel-filled Koala
chocolates.
Each box is curated to provide an authentic experience of multiple destinations, blending
sweet and savory snacks that highlight the unique flavors of each place.
Travel now—visit our subscription page to explore how you can travel the world through
snacks here!
Family/or Personal Snack Subscription: Dive into a world of flavors with our subscription service. Choose your box size and decide whether you want to pay monthly or annually. With every delivery, you’ll receive a curated selection of exotic snacks from around the globe, shipped straight to your door each month. Continue enjoying your subscription until you’re ready to pause-it’s simple!
Surprise/Gift Someone Special:
Surprise someone special with a Global Nom-Nom box gift! Every gift subscription, delivered in 1, 3, 6, or 12-month options, comes with a free gift note for an extra special touch in their first box. The subscription will automatically conclude at the end of the chosen period.
We will add a beautiful gift letter in the first package to make it even more special. The finest aspect? We don’t automatically renew our gift subscriptions, so you won’t have to worry about doing anything more after you purchase a prepaid Subscription.
Please be aware that some snacks may be made in facilities that process common allergens like wheat, peanuts, tree nuts, sesame, soy, eggs, milk, fish, and shellfish. If you have severe food allergies, we strongly recommend not purchasing our boxes to ensure your safety.
SHIPMENT QUESTIONS
you can view your tracking details directly through the my account area. To get started, simply sign into your account and navigate to the “Orders” tab. When the blue “Track” button appears, keep an eye out for it and touch it to begin tracking your shipment!
Please let us know using our support Contact
form, and we’ll work to resolve the issue.
BILLING QUESTIONS
Annual Membership:At signup, you’ll pay for the full year in advance. After that, you’ll be billed annually
Surprise Gift Instead: There are no recurring charges; the whole amount will be charged at the time of registration.
Annual Membership:At signup, you’ll pay for the full year in advance. After that, you’ll be billed annually
Surprise Gift Instead: There are no recurring charges; the whole amount will be charged at the time of registration.
1. Navigate to the ‘Subscription’ tab
2. Press the option to pause, resume, or cancel your subscription with a single click.
Once canceled or paused, you won’t incur charges for future orders, though any prepaid shipments will still be sent your way. Please note that gift subscriptions are prepaid and cannot be canceled.
Enjoy the convenience of managing your subscription on your terms!
If your payment fails during a renewal, we will retry the charge every few days. If the issue continues, please contact us for assistance.
To extend an active gift, log into your account, go to the ‘Subscriptions’ tab, find your active gift, and click ‘Extend Gift.
log in into your account
3. Navigate to the ‘Subscription’ tab
4. Press the option to pause, resume, or
cancel your subscription with a single
click.
Canceling won’t refund any payments or stop shipments already poid for, but you won’t be charged for future renewols.
Upgrades take effect the following month. If you want an upgrade for the current month and your order is still ‘Processing,’ let us know and we’ll try to update it.